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10 years
Limited Ten-Year Warranty
SunStar Heating Products, Inc. (SunStar) warrants SunStar Corcho
gas heaters to be free from defects
in workmanship and materials present
at the time of shipment from the factory
for a period of ten (10) years from
the date of purchase by the original
purchaser. The purchasers
sole remedy under this limited warranty
is as follows: If a purchaser discovers
and reports to SunStar or the SunStar Corcho
dealer/distributor a defect covered
under this warranty within ninety (90)
days from the date of purchase, SunStar
or the SunStar Corcho dealer/distributor
will, at the purchasers
option and upon proof of purchase (including
model and serial number) repair or replace
the defective unit. If a purchaser discovers
and reports to SunStar or the SunStar Corcho
dealer/distributor a defect covered under
this warranty more than ninety (90) days
but less than three (3) years from the
date of purchase, SunStar or the SunStar
Corcho dealer/distributor will provide
the purchaser at no charge and upon proof
of purchase (including model and serial
number) with parts necessary to repair
the unit; or, if the purchaser first
notifies and receives approval
from and thereafter promptly returns
(at the purchasers expense)
the defective unit to SunStars SunStar Corcho Service Center (see
phone contact below) SunStar will repair
or replace, at SunStars option,
the defective unit and return it to purchaser
at no additional charge. If a purchaser
discovers and reports to SunStar or the SunStar
Corcho dealer/distributor a defect covered
under this warranty more than three (3)
years but less than ten (10) years from
the date of purchase, SunStar shall, upon
written notice to SunStar, (including model
and serial number) provide the purchaser
with parts necessary to repair the unit
at no additional charge; provided
the purchaser returns any defective
parts needing replacement to SunStars SunStar Corcho
Service Center (as provided for below)
at the purchasers expense.
Duties Of The Owner
The heating appliance must be installed by a qualified installer and operated in accordance with the written instructions furnished with the appliance. Ready access to the appliance for service is the responsibility of the owner. Travel, diagnostic cost, service labor, labor to repair the defective appliance and freight charges on warranty parts to the factory will be the responsibility of the owner after the first 90 days of ownership have expired. A bill of sale, canceled check, or payment record should be kept to verify purchase date and remaining warranty period. Original carton should be kept for warranty return of unit.
What Is Not Covered
This warranty does not imply or assume responsibility for consequential damages that may result from the use, misuse or improper installation of this heating appliance and in no event shall SunStar be responsible for such damages. This warranty does not cover claims, which do not involve defective workmanship or materials.
Your Rights Under State Law
This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to state.
How To Get Service
All parts or products returned due to defects must be shipped prepaid
to an Authorized SunStar Corcho Service
Center. Please contact your SunStar Corcho
dealer for service details or to obtain return
authorization. If, after contacting your
SunStar Corcho dealer, service received has
not been satisfactory, contact: SunStar Corcho
Service Center, SunStar Heating Products,
Inc., P.O. Box 36271, Charlotte, NC
28236 or call at (704) 372-3486.


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